Screen Shot 2015-11-02 at 10.35.31CONTACT centres across the North East are preparing for a special evening to celebrate their success as the shortlist is announced for the industry’s annual awards.

After a lengthy judging process reviewing over 80 applications, the shortlist has now been announced for the North East Contact Centre Awards 2015, that will be held at the Ramside Hall Hotel on Friday, November 20.

A total of 15 contact centres and their staff have been shortlisted for the various awards that range from Inspirational Leader to Best New Talent and Outstanding Contribution to Community to Crowning Glory – the hotly contested overall award.

Businesses shortlisted for the awards include Albany Assistance, AXA, Barclays, Fusion, Home Group, London & Country, More Than, Northern Gas Networks, Northumbrian Water, Sage Pay, Sage UK, Scoot, Tesco Bank, Virgin Media and Virgin Money. Full details of the shortlist, including the individuals shortlisted for the awards, can be found at www.necontactcentreawards.co.uk.

The event, which is sponsored by Sage Plc, is organised by Sunderland Live on behalf of Sunderland City Council.

Councillor Paul Watson, leader of Sunderland City Council, said: “Congratulations to all of the shortlisted businesses and individuals, I’m sure, as always, the evening will be a fantastic night to celebrate the hard work that has gone into receiving this recognition.

“The contact centre industry is a driving force for our region’s economy so it’s fantastic to see so many of these businesses doing so well, and many are continuing to grow. This year the applications for the North East Contact Centre Awards were up by nearly 50 per cent, with 83 submissions from businesses and individuals proving their commitment to a great industry that employs so many in our region.

“I wish all of those shortlisted good luck for the awards night and all the best for the continued growth and expansion of the contact centre industry in the North East.”

For more information on the awards and the categories, visit www.necontactcentreawards.co.uk. The last few remaining tables for the event can be booked by emailing enquiries@necontactcentreawards.com.

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