A housing association has invested in new fleet of vehicles as part of its drive to improve its customer experience across North Yorkshire and surrounding areas.
Over the next two months Broadacres will take delivery of 103 new commercial vans which will be used to deliver its property management and maintenance services to its 6,000 homes.
The vehicles will also never be off the road because Broadacres has entered into a new repair and maintenance contract with local dealer Simon Bailes which will see servicing and other work being done outside working hours.
The vans will feature Broadacres’ new logo, which has been introduced in its 25th anniversary year and as part of its recently launched new corporate strategy.
Gail Teasdale, Chief Executive of Broadacres, said: “Our previous fleet of light commercial vehicles was ageing, so we needed to source new, reliable and fuel efficient vehicles that could help us further improve the experience we provide to our customers, as well as continue to lower our carbon footprint.
“The timing also coincided with the launch of our new branding, which reflects what we are striving to achieve as a organisation and in particular our vision to become the best rural housing association in the UK.
“This is underpinned by one of the strands of our new mission which is to deliver great customer experiences.
“Having the new vehicles will enable us to better respond to the needs of customers and when you consider the large geographical spread of our homes, this is particular important.
“Through our new contract with Simon Bailes, we will also be able to ensure the new fleet is maintained to a high standard whilst never having to be off the road.”