One of the north east’s largest landlords has launched a new website to help tenants access housing related information more easily.


County Durham Housing Group has unveiled its new web platform, which brings together information from its partner landlords – Dale & Valley Homes, Durham City Homes and East Durham Homes. has been designed to provide a one-stop shop for all social housing related matters in a clearer, easier to navigate format, that is fully responsive to mobile, tablet, laptop and PC devices.

Jill Ancrum, Group Communications Manager for County Durham Housing Group, said: “We want to deliver the same great service for customers across all parts of County Durham Housing Group. Our new website is a key part of that.

“Popular customer information like how to pay rent, how to report a repair, and how to find a home are all easily accessed from the homepage, as well as top news stories from across the county.”

The new site is expected to receive more than 25,000 visits a month from new and existing tenants.

Customers searching on previous landlord URLs will be redirected to