A South Tyneside health and social care consumer champion is relocating to a new home next week.
Healthwatch South Tyneside will be based at Hebburn Central from Thursday February 28th, following a move from Jarrow Community Centre.
The watchdog, launched in 2013 as part of a national network, works with users of local NHS and social care services to hear about their experiences, monitor services and help generate improvements.
As part of its role Healthwatch conducts surveys and visits services, passing on its findings to the commissioners and providers of local services to influence future decision making.
Healthwatch South Tyneside is currently asking for views on palliative care services from local people following the recent closure of St Clare’s Hospice in Jarrow.
Co-chair Sue Taylor said: “We are very much looking forward to moving to our new home at Hebburn Central next week, which we hope will give us a higher profile and motivate even more users of health and social care services to share their experiences with us.
“The new office was identified by staff as it offers improved facilities including private interview space for members of the public sharing their experiences with us.”
Healthwatch South Tyneside has the power to enter and view services and
influences how services are set up and commissioned by having a seat on the local health and wellbeing board.
It also produces reports which influence the way services are designed and delivered, provides information, advice and support about local services, and passes information and recommendations to Healthwatch England and the Care Quality Commission.
Fellow Co-chair Peter Bower added: “We are currently asking what is important to people across the borough about palliative care support and services and would encourage service users and their families to get in touch via our website, Facebook page or by calling us.”
Healthwatch can be contacted by email at firstname.lastname@example.org or via its website at healthwatchsouthtyneside.co.uk or by calling (0191) 489 7952. Alternatively leave a message via its Facebook page.
- Healthwatch South Tyneside is holding a public board meeting at Hebburn Central, Glen Street, Hebburn, NE31 1AB tomorrow (Friday February 22nd) from 10am to 12noon. To attend please email or call the HWST office.