People across Sunderland are being asked to give their views to help shape how local urgent care services are provided

NHS Sunderland Clinical Commissioning Group (CCG), which is responsible for the planning, choosing and buying of local NHS services, is inviting local people to share the views on local urgent care services to identify how they can be improved and how things might be done differently in the future.

The term urgent care covers the health services available to people who need fast access to advice, diagnosis and medical care for non-life threatening conditions or injuries that can be a treated outside of hospital.

Dr Tracey Lucas, executive GP and clinical lead for urgent care at NHS Sunderland CCG said: “Over the last few years we have done a lot of work across Sunderland to transform community based services and provide more care closer to home.

“At the same time, we have seen that there is a rising demand for care, patient expectations are changing and people are living longer. This means that it is more important than ever that we provide accessible and coordinated services that not only work now, but are fit for the future.”

Dr Lucas added: “If you live in the area it’s important that you have your say to help us to understand what services you need to meet your urgent care needs.”

The listening exercise starts on 21 November 2016 and will run until 23 December 2016. There are a number of ways in which people can make their views known:

Complete the survey. This is available online at www.sunderlandccg.nhs.uk/get-involved/your-views/urgent-care-services or you can request a physical copy by calling, emailing or writing to the CCG
By emailing: SUNCCG.sccg@nhs.net
Via Twitter: @SunderlandCCG
Telephone: 0191 512 8484
You can write to: NHS Sunderland Clinical Commissioning Group, Pemberton House, Colima Avenue, Sunderland, SR5 3XB