Due to the low volumes of faxes received and sent by the VMD, we have decided to discontinue the use of the fax machine as of 1st January 2016. After this date the fax number, 01932 336618, will no longer be available.
If you wish to contact the VMD, please do so as follows:
Use the online systems available for:
- getting Special Import (SIC) & Special Treatment (STC) Certificates
- getting Export Certificates
- reporting suspected adverse reactions or lack of efficacy
By email:
| General email | postmaster@vmd.defra.gsi.gov.uk |
| Individual staff | initial.surname@vmd.defra.gsi.gov.uk |
| Special Import Scheme | importcert@vmd.defra.gsi.gov.uk |
| Export Certificate Scheme | exportcert@vmd.defra.gsi.gov.uk |
| Finance Invoices | financepost@vmd.defra.gsi.gov.uk |
By telephone:
- Switchboard: 01932 336911
- Individual staff: 01932 33 [+ Ext no.]
- Reporting a suspected adverse reaction or lack of efficacy: 01932 338427
By Post:
Veterinary Medicines Directorate
Woodham Lane
New Haw
Addlestone
Surrey KT15 3LS
For further information, please email postmaster@vmd.defra.gsi.gov.uk.