Dale & Valley Homes, Durham City Homes and East Durham Homes, as part of County Durham Housing Group, have launched a new campaign that urges customers to get in touch if they are worried about making ends meet at this costly time of year.
Under the strapline ‘Rent arrears can result in your worst fears’, the aim is to remind tenants that paying their rent should always be top of the shopping list, and not to let eviction become a reality.
Liz Bradley, Neighbourhoods Team Leader at Dale & Valley Homes, said: “The Citizens Advice Bureau reports that households spend on average £821 during the festive period, and as a group we want to help people to prioritise payments at what is inherently is a costly time of year.”
Durham City Homes’ Estates and Tenancy Manager, Carol Crathorne, echoed this view: “If payments are getting out of control, our staff are only at the other end of the phone and can advise on the support services available to help people manage their money.”
Julie Dower, East Durham Homes’ Tenancy Support Manager, concluded: “It’s really important that if someone is struggling to pay their rent that they get in touch sooner rather than later.”
For help and support tenants can contact their local landlord:
- Dale & Valley Homes: 0300 200 0194
- Durham City Homes: 0800 068 0013
- East Durham Homes: 0800 032 0835.