Family-run electrical firm, Ridley Brothers of Gosforth, is marking a major milestone this year as it celebrates 60 years in business.

Based in Gosforth, Ridley Brothers works in both the commercial and domestic electrical service sectors across Newcastle and the surrounding areas.

Founded in 1959 by brothers Thomas and Fred Ridley, the electrical company is now headed up by Fred’s sons David and Andrew Ridley who stepped into the shoes of their father Fred and uncle Thomas to take on existing business whilst developing new areas of work.

Working with both businesses and domestic customers, Ridley Brothers offers a wide range of services from general power installations, fire alarm systems and CCTV to lighting installations and general maintenance.

Director Andrew Ridley attributes the business’ success on having an unwavering commitment to old-fashioned service whilst embracing new technology. Throughout the years, the team has focussed on adapting to the ever-changing needs of customers, whilst retaining customer care values synonymous with what you would expect from a family firm – friendly, reliability, honesty and going the extra mile.

Andrew said: “With 60 years of experience, the company has vast knowledge of the electrical service sector and our ability to adapt and innovate with our customers and the advent of new technologies has ensured that we have remained a successful company in the region.

“We pride ourselves on our excellent customer service skills and our reputation has ensured that we regularly welcome repeat custom and new contracts through word of mouth referrals.”

Taking on the firm in 2007, Andrew and David recognised a need for introducing new growth areas for the business which has seen the company take on large scale commercial fit-out contracts across the UK.

Throughout the years, the company has worked with a number of the region’s independent schools such as Royal Grammar School, Newcastle and Newcastle High School For Girls alongside commercial clients including Lloyds BMW, Cowell’s Garden Centre and Esh Plaza, on general maintenance and ongoing projects.

Alongside its commercial work, Ridley Brothers also offers services to the domestic market which has seen the firm attract customers in Gosforth, Jesmond, Newcastle city centre and beyond.

Director David Ridley, said: “Our domestic side of the business has been going for 60 years now and we’ve worked with customers on everything from reactive jobs on fixing faults to full re-wiring and putting up new fixtures.

“Our dedication to customer service means that we can provide our customers with a friendly experience right in their home. We care about the work we do and always follow-up jobs with a conversation to ensure that the customer is happy with what we’ve done.”

Moving into 2019, Ridley Brothers intend to continue to build on its many years of success with plans to grow its new properties maintenance division, working for landlords and developers to ensure the electrics are maintained across their property portfolio. With a five-year plan in place, growth is on the agenda as well as implementing new processes to move into a paper-free working environment.

Andrew added: “We’ve already been working on some exciting new contracts this year which have exposed us to more commercial customers whilst our residential side remains consistently steady.

“We’re well-known in residential areas such as Gosforth, Jesmond and the city centre but it’s our aim now to continue to spread the word of Ridley Brothers in Newcastle’s surrounding areas as well as grow our business to business market.

“We’re now looking to expand our current workforce by employing experienced electricians which will enable us to take on even more contracts as we grow into our seventh decade in business. It’s an exciting time for the firm and I’m looking forward to what the next ten years hold.”

For more information on Ridley Brothers of Gosforth, visit http://www.ridleybrothers.co.uk or call 0191 285 5221.