Four Bristol Street Motors dealerships in the North East are celebrating after receiving national awards for their dedication to customer service.
Bristol Street Motors’ Hexham, Newcastle, Sunderland and Durham branches have all been presented with Vauxhall Customer Excellence Awards this year. The awards celebrate the top performing sites for customer satisfaction, across the British manufacturer’s national network.
Vauxhall representatives visit the winning sites and present awards to the dealerships that have demonstrated exemplary levels of customer experience, following the results from the British manufacturer’s satisfaction surveys. A customer has the opportunity to fill out a survey when they buy a new Vauxhall, or have their vehicle serviced.
This is the first time that Bristol Street Motors Hexham Vauxhall has been presented with the award. The company’s Durham, Sunderland and Newcastle sites have won awards four times in five years.
Colin Kent, group operations director for Vauxhall at Vertu Motors, parent company of Bristol Street Motors said: “Winning a Customer Excellence Award is a great acknowledgement of the dedication and excellent customer service that the teams deliver on a daily basis.
“It is fantastic that our Vauxhall dealerships in the North East are committing to representing the brand, and delivering the level of customer service that Bristol Street Motors is commended for. I look forward to seeing the teams continue their award-winning approach to business and customer service.”