A North East accessible washroom supplier has celebrated an extended period of success following the appointment of a new operations and supply chain director.
Billingham-based NYMAS has already achieved a 13 per cent increase in over-budget totalling £200,000 compared with the same period last year and made a string of new appointments. This growth follows the company welcoming Debbie Catterick in late 2018 to bring a fresh approach to the supply chain and drive efficiencies within the business.
Bringing eight years of experience in ecommerce and logistics, Debbie has a wealth of knowledge. She was responsible for implementing a smart warehouse system in a previous role which resulted in products being able to go from ‘order received’ to being successfully dispatched in under 20 seconds.
Since joining the business, Debbie has brought about a laser focus on efficiency across the whole operations department. New technology has been implemented in the warehouse which has reduced external storage by over 80 per cent.
This focus, combined with the expertise of Warehouse Manager, David Jones and his team of operatives means the NYMAS team is stronger than ever.
Debbie said: “I was attracted to NYMAS because of its values and potential. The ability to be able to make positive changes to drive efficiencies is fantastic – not just in terms of costs but also to aid sales and improve customer experience.
“I look forward to implementing real change in an environment which encourages its stakeholders in divergent thinking.”
The company has also celebrated a number of internal promotions and appointments including new Product Development Director, Keith Culmer, Marketing Coordinator, Zoe Burey and Business Development Manager, Derek Carter.
Craig Anderson, managing director of NYMAS said: “Following a period of consolidation in which we have focused on developing our team and processes, the company is now in a strong position to capitalise on the opportunities from the growing need for inclusive washrooms.
“The company has had a record quarter to start 2019, and with our commitment to continuous improvement we plan to build on this success throughout the year.”
With over 20 years’ experience in supplying the accessibility market, NYMAS is recognised as the preferred manufacturer of inclusive washroom equipment to the trade market across the UK. With investments in warehouse management systems and the implementation of more efficient order processing, accuracy and stock availability, the company continues to focus on providing excellent customer service.