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THE NORTH EAST’S new multi-million pound spa has appointed an expert team to help ensure its success.
The Spa at Ramside Hall near Durham is due to open this summer, with a range of state-of-the-art facilities including 25m swimming pool, 14 treatment rooms, saunas and solariums, a Thai Fusion restaurant and hairdressers.
And now it has appointed Jill Russell, former Spa Revenue Manager at award-winning Rockliffe Hall near Darlington, as Spa Director.
Jill (48), has a background in holistic therapy and developed her industry knowledge over four years at Rockliffe Hall, initially working on spa reception before working her way up to Spa Revenue Manager and helping grow the bookings and developed special packages, leading to it becoming one of the best performing departments at the hotel.
“I am delighted to be taking on the role of Spa Director at the Spa at Ramside Hall,” said Jill.
“I see it as a fantastic opportunity to create something special in the North East which will take the spa experience to another level.
“The guest experience will be paramount and I want to ensure that every person entering our spa for the first time will leave planning their next visit.”
Anthony Woodhouse, 36, has taken up the role of General Manager for Spa and Leisure at the hotel, coming to Ramside after a career spent working at hotels with leisure facilities, including Newcastle’s Village Hotel and the Copthorne Hotel.
“This is a fantastic development and is going to be a real asset to the region,” he said.
“It’s very exciting to be part of it from the very start and watch it being created from the ground up.
“I am delighted to be able to bring all my years of experience to Ramside and to ensure that the spa and leisure facilities are a huge success.”
Also joining the new team is Phillipa Donnison, formerly at Rockliffe Hall, has taken up the post of Guest Services Manager at the new spa.
“Working with Jill is a bonus for me, we always worked well together at Rockliffe, we have the same work ethics and look for similar qualities in people and customer service,” said Phillipa (33).
“It really is incredibly exciting to be on board at an early stage and be able to support Anthony and Jill in shaping, opening and developing such an amazing spa.”
The spa is part of a £16m development at Ramside Hall which includes the creation of a new wing of bedrooms including a Presidential Suite and a second championship golf course which opened last year.
For further information visit www.ramsidehallhotel.co.uk