One of the region’s most reputable estate agents is feeling fabulous after reaching its milestone 40-year anniversary.
Teesside’s Thirlwells, which employs 20 staff across its Middlesbrough and Billingham branches, opened in June 1977 and is now the longest serving, independent estate agents in the area.
Over the last four decades, despite a tumultuous market of late, the Company has continued to go from strength to strength and is looking forward to an exciting future, with expansion plans in the pipeline.
“Our old but experienced way of doing things when the market crashed was invaluable,” said Partner, Wendy Clarke.
“We’ve moved with the times but always listen to our customers and deliver the service they expect, and I truly believe that’s why we’re still here today and even growing.”
Having started her career as an office junior at Thirlwells in 1979, Wendy and fellow partner, Nicola Munro, are delighted to be able to celebrate such a significant accomplishment with each other, their colleagues, friends and family.
“Given the circumstances the whole industry has endured, we are so proud to still be here,” said Nicola.
“It really is down to the grit and determination of the team around us, as well as the fact myself and Wendy are very much on the front line, leading by example.
“We are passionate about what we do and still get a buzz when a sale goes through. The team sees this enthusiasm and they are constantly learning from us.”
With a reputation for extensive training programmes which produce knowledgeable and experienced employees who often dedicate their careers to Thirlwells, the Company enjoys low staff turnover, enabling it to form trusted relationships with clients.
“Our motto is ‘The name you can trust’ and every single staff member adheres to this. Integrity has played a huge part in our success and it’s an ethos we embed into everyone, from the juniors, right up to the partners, said Nicola.”
To celebrate the momentous occasion, as well as hosting a customer appreciation event to honour those who have helped the Company get to where it is today, over the next four months, Thirlwells will be running a campaign of special offers for customers old and new.
Middlesbrough-based customers who list their house from now until September 30th, will be entered into a monthly draw, for the chance to win £400 worth of Home Improvement vouchers. Anyone who signs up with the Billingham office between now and September 30th, will enjoy reduced fees of £400+VAT.
We wouldn’t be here without the support of our customers, many who have helped us enjoy repeat business or recommended us to their friends and families over the years, so this is our way of saying thank you to them,” said Wendy.
To find out more about Thirlwells, or to arrange an appointment, visit http://www.thirlwell-estates.
Twitter: @ThirlwellsUK