• Mon. May 27th, 2024

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Three Evans Halshaw dealerships in Tyne and Wear Scoop Reputation’s 800 Award for High Customer Satisfaction

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Three local Evans Halshaw dealerships have been recognised by Reputation, a global leader in reputation experience management, with its 800 Award.

One of the highest achievements a business can earn, Reputation’s 800 Award highlights businesses that put customer experience at the very core of their strategy, and are driven by the voice of the customer to succeed.

Evans Halshaw had 30 of its dealerships recognised with the 2023 800 Award, including Evans Halshaw Vauxhall Gateshead, Evans Halshaw Hyundai Gateshead, and Evans Halshaw Vauxhall Shiremoor dealerships.

Businesses that win the 800 Award consistently collect, understand and apply any and all feedback so that they can make data-driven decisions to ensure that the customer will have the best possible experience.

Kim Costello, Chief Customer Officer at Evans Halshaw, said: “We are incredibly proud that three of our Evans Halshaw dealerships in the North East has received the 800 Award from Reputation.comfor the exceptional customer satisfaction experienced at this dealership. This recognition is a testament to the hard work and dedication of our associates in Tyne & Wear.

“Across Evans Halshaw, our aim is to be the gold-standard for customer-centric business, putting our customers at the heart of everything we do. We look forward to earning this award year after year.”

To determine 800 Award winners, Reputation pulls a list of the Reputation Scores for every business location on the Reputation platform. Those that are honoured will have achieved a score of 800 or higher due to their focus on high customer satisfaction throughout the past year.

“We congratulate the three Tyne and Wear winners on their dedication to prioritising customer satisfaction over the past year, as evidenced by the 800 Award honours given to 30 Evans Halshaw dealerships,” said Dave Mingle, Global Head of CX at Reputation. 

“Strong customer experiences are at the core of consistent business growth, we are thrilled to see that Evans Halshaw is committed to listening to and taking action on customer feedback to make meaningful improvements.”

The Reputation Score is a proprietary tool that measures review sentiment, volume, spread, recency, response, and length, along with brand reach and health, social engagement, business listing accuracy and search impressions.

For more information, please visit reputation.com/800-award.

By AimSou