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Vertu Honda Newcastle celebrates as Honda comes out on top in What Car? Servicing Satisfaction Survey


Nov 11, 2017 #Business, #Honda

Vertu Honda Newcastle, based on Scotswood Road, is celebrating following the announcement that Honda has secured top spot in What Car? magazine’s inaugural Servicing Satisfaction Survey, receiving widespread praise for the quality and value of its comprehensive road car range.

New for 2017, the poll – published in the November issue of Britain’s leading consumer automotive magazine – canvassed readers for their views on key criteria, from quality of work to politeness of staff and value for money.

Honda is the only manufacturer to be rated inside the top three in both categories, placing second in ‘Best franchised dealers, 0-3 years’ – to reflect a typical new car warranty period – and third in ‘Best franchised dealers, 4-20 years’, indicative of how dealers perform as a car ages. Honda’s strong scores across the board earned the brand top honours in the overall ‘Best franchised dealers, 0-20 years’ rankings.

Sean Coulson, Aftersales Manager at Vertu Honda Newcastle, said: “This is fantastic news for not only Vertu Honda Newcastle, but Honda dealerships across the UK. Our teams work tirelessly and it’s great to see this passion hasn’t gone unnoticed by our customers. What Car? is an esteemed publication, and to be the only manufacturer to score so highly in all three age categories is testament to our continued commitment to offer the very best in customer service.”

To find out more about Vertu Honda Newcastle, or to book a test drive, visit www.vertuhonda.com, or call 0191 272 2881

By Emily