As with any other type of service you do not ever want to go with the first option that you come across. The Australian Energy Regulator (AER) group suggests that you take the time to shop around. They also suggest that you use an online comparing tool to make things easier for you. Never assume that the cheapest is the best, or that the most popular one is the way to go. Not all companies are the same, so take the time to research numerous electricity carriers before deciding on one.
Decide exactly what your needs are. If you are in a rural area without the ability to produce your own energy, you will want to make sure that the company you go with can supply you with a reliable, constant source. Analyze all your needs and check the suggestions below.
- Current Provider-It is better to stay with your current provider, most of the time. Unless they are not making you happy at all, give them a call and see if they would be willing to work out an arrangement with you. Whether you are wanting better prices or a better line of communication, be upfront and ask. The most they can do is say no. If they want to keep you as a customer, they will come up with something that works for both of you. If not, then compare electricity in NSW with an online tool that does the work for you.
- Type of Contract-The two contract types that the provider may offer you will be the standard or the market. The standard is the type of contract that gives a set rate for the duration of the policy. The market type is a fluctuating rate that moves up and down with the market. Either way is good. It simply depends upon your specific tastes and what you are comfortable with.
- Supplier-The supplier should have a good reputation with decent reviews. Do some research and find as much information as you can on any of the companies that you are considering. See if they are known for good customer service if they have reliable service, and if they back their service with quality repairs when needed.
- Billing-Do they have billing options that work for you. Are you able to pay in person, online, or both? How you prefer to pay is a convenience that you need to see if the company can cater to. If you live in a rural area, you may not want to drive to town to pay a bill, or you may prefer to get a trip away from home. The choice is yours. The company you go through for energy will need to be able to comply with how you prefer to pay.
When you are looking for energy and checking with providers you always want to compare companies. Not all companies will offer you the same type of services. Some may not install and maintain the equipment that is needed. You might even run into a few that have horrible customer service. You want to find a company that meets your needs, works within your budget and has top-of-the-line customer service.