THE PUBLIC’S views on Redcar and Cleveland’s Highways and Transport services will again be compared with others across England, thanks to the National Highways and Transport Public Satisfaction survey.
Redcar & Cleveland Borough Council is one of 100 Local Authorities to sign up to a standardised survey that will ask members of the public exactly the same questions, whether they live in Redcar and Cleveland, Stockton-on-Tees or as far as Buckinghamshire.
The results will enable the Council to find out what people in the borough think about important services. This will provide one of several ways the Council can assess how it is performing and which services to prioritise, and to improve.
The survey, which is being run for the eighth year is the largest collaboration between Local Authorities offering the opportunity to compare results, share in best practice and identify further opportunities to work together in the future.
The questionnaire will be sent to a minimum random sample of 3300 Redcar and Cleveland residents in October, followed by a reminder, with local and national results to be published in early January 2016. Since the survey is based on a sample, residents that receive a copy are being urged to take part.
Residents that receive the questionnaire can complete the survey online if they prefer, a short web link will be printed on the front of the questionnaire and they will be required to enter a code before completing the questionnaire.
Cllr Helen McLuckie, cabinet member for neighbourhoods at Redcar & Cleveland Borough Council said:
“The council is committed to understanding and responding to the views of its residents, and it is surveys like these that provide a great opportunity for people to air their opinions on vital services such as highways and transport.
“Working with residents is a fantastic way to assess which areas and services need improvement, and we encourage all those who receive this survey to take part.”
For more information, please call Andy Mollon on 01287 612581.