PUBLIC views on Sunderland’s highways and transport services will again be compared with others, thanks to the National Highways and Transport Public Satisfaction survey.
More than 3,000 city households are set to receive the survey questions.
Sunderland City Council is one of 106 local authorities signed up to the standardised survey asking members of the public exactly the same questions, whether they live in Sunderland, Stockton or Suffolk.
The survey, which is being run for the ninth year, is one of the largest collaborations of its type between local authorities. It offers the opportunity to compare results, share in best practice and identify further opportunities to work together in the future.
Councillor Michael Mordey, the City Council’s Portfolio Holder for City Services, said: “There are many advantages to conducting a public survey in this way. As well as providing value for money, it also allows everyone involved to identify areas of best practice and spot national, regional and local trends.”
The questionnaire is being sent to a minimum random sample of 3,300 Sunderland residents this month, followed by a reminder, with local and national results to be published in early October. Since the survey is based on a sample, residents that receive a copy are being urged to take part.
Residents that receive the questionnaire can complete the survey online if they prefer, a short URL link will be printed on the front of the questionnaire and they will be required to enter a code before completing the questionnaire.
The results allow the City Council to find out what people in the area think about important services. This helps provide one of several ways the council assesses how it is performing and which services to prioritise, and to improve.
Cllr Mordey added: “Work on the new Wear Crossing is underway, the council has been consulting on the dual-carriageway link into the city centre through Pallion and Deptford, and the council continues to invest in our highways network. We always want to know more about what people think about life in our city and this survey is important.”