Darlington Building Society has made a major investment in its staff team with the appointment of new talent across the business.
Four new Branch Managers have been appointed with Jayne Tomlinson, Nicki Armstrong, Carl Horsman and Dawn Moore taking the reins at the Cockerton, Guisborough, Barnard Castle and Stockton branches respectively.
The Branch managers have varied responsibilities including interviewing customers for mortgages, savings and home insurance, training and developing staff and networking in their local communities.
Sarah Jefferson and Alexandra Joy have been appointed as Customer Service Consultants at Northallerton and Tubwell Row, Darlington branches respectively. Their responsibilities include cash handling, providing excellent customer service, answering the telephone and raising awareness of the Society’s varied product range to its customers.
Darlington Building Society has also reinforced its commitment to enabling local young people to gain valuable work experience and skills. Jonathan Horner, Andrew Richardson, Thomas Parkinson and Corrine Bailey all take on temporary roles at Head Office and Izzie Walker has joined Tubwell Row to learn more about the role of Customer Service Consultant.
Colin Fyfe, Chief Executive of Darlington Building Society, said: “We are pleased to welcome four new Branch Managers, who will be ‘the face’ of Darlington Building Society in the towns in which they will work.
Our new Customer Service Consultants also fulfil a valuable role in ensuring our branches offer first class customer service. They will be given every opportunity to become Branch Managers of the future.
“In addition it is very pleasing to have the chance to assist and develop young people by providing opportunities within the business that will help them to gain knowledge and experience to take forward into their future careers.
“The student placements will work with our core teams across different departments and their enthusiasm and dedication to learning is satisfying to see.”