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1 in 3 adults in Lancashire seen by a dentist in the last two years

ByDave Stopher

Apr 2, 2025

Dental care in Lancashire, encompassing areas like Blackburn and Burnley, is provided through both NHS and private dental practices. However, recent data indicates a significant imbalance between the availability of NHS and private dental services, affecting patient access and waiting times.​

Availability of NHS Dentists in Lancashire

A BBC investigation in August 2022 revealed that none of the 118 dental practices in Lancashire were accepting new NHS patients at that time. This shortage has led to a sharp decline in dental attendance; only about one in three adults in the county had been seen by an NHS dentist in the past two years, a period recommended for regular check-ups.

Patient Experiences and Satisfaction

The annual NHS Dentists Patient Survey in 2024 highlighted the challenges faced by residents in Lancashire and South Cumbria. 

Out of 21,318 respondents, 77% were able to secure an appointment, while 8% were unsuccessful, and 12% reported that dentists were not accepting new patients. 

Regarding their experiences, 41% rated their appointments as very good, 28% as fairly good, but 20% expressed dissatisfaction, indicating a need for improvements in service delivery. 

Waiting Times for Dental Treatment

The scarcity of NHS dentists has led to extended waiting periods for treatment. In some cases, patients have waited over 15 months for orthodontic care, underscoring the severity of access issues. 

By comparison, private dental practices often offer shorter waiting times, including Queensgate, a dentist in Blackburn, providing appointments on the same day or week, depending on the treatment required.​

When to Choose Private Dental Care

Opting for private dental care can be advantageous in several scenarios:

  • Timely Treatment: For procedures requiring prompt attention, private practices typically have shorter waiting times, reducing the risk of complications associated with delays.​

  • Cosmetic Treatment: Private dentistry often provides a broader range of treatments, including cosmetic procedures not covered by the NHS.​

  • Flexible Scheduling: Private practices may offer more flexible appointment times, accommodating patients with busy schedules.​

When to Choose NHS Dental Care

NHS dental care remains a viable option under certain conditions:

  • Cost-Effective Treatment: For individuals seeking essential dental services at subsidised rates, the NHS offers a more affordable alternative to private care.​

  • Routine Check-Ups: For regular examinations and standard procedures, NHS dentists provide competent care without the higher costs associated with private practices.​

Conclusion

The disparity between NHS and private dental services in Lancashire, including Blackburn and Burnley, presents challenges for residents seeking timely and affordable dental care. While NHS services offer cost-effective treatments, limited availability and extended waiting times may necessitate considering private options for more immediate or specialised care. Individuals must weigh factors such as urgency, cost, and the nature of the required treatment when deciding between NHS and private dental services.