Nine colleagues based at Vertu Motors’ Gateshead Business Development Centre have achieved new qualifications, following a significant investment in staff development by the motor retailer.
The training supported by the UK’s sixth largest motor retailer will help team members at its Team Valley headquarters to develop their customer service and leadership skills.
Sam Green and Charlene Findlay both received promotions to management level roles following completion of the Management Level 3 qualification. Three other members of the team have also been promoted after completing their training.
Robert Forrester, Chief Executive at Vertu Motors, said: “Recognition and commitment are two of Vertu Motors’ values, and that’s why we are committed to the development of colleagues across the business. We are always keen to support our team to develop and this latest cohort have been a credit to our Business Development Centre.
“All nine have worked exceptionally hard to gain these qualifications, completing the courses alongside their roles without letting it affect their performance.
“We had some opportunities in our management team, and I am very proud to that so many colleagues from across the company were able to fill those positions. At Vertu Motors promotes five key unteachables of talent, energy, drive, character and attitude, so it’s great to see those assets flourish with the right support and guidance.”
Charlene Findlay, who has been promoted to Business Centre Development Trainer and is now also enrolled in the Aftersales Evolution Programme. She said: “Vertu is a fantastic company and always supports ambitious employees. There is no better company to work for if you are looking to build a career in the industry.”