How UK cloud computing firm Your Office Anywhere helped Australian fashion retailer with IT disaster.
Australian online leather handbag retailer Manzoni Accessories contacted UK based Your Office Anywhere to enquire about hosting their Microsoft Access Database. They were currently running it on a server in their Sydney office but after a hardware failure were urgently looking for a Hosted Desktop solution that could get this back up and running as quickly as possible, and that would prevent this ever happening again.
After responding to the enquiry first thing on the Monday morning, a follow up phone call with the customer, and a quick check with a demo account to ensure performance was good over such a long distance, Your Office Anywhere had a replacement server up and running by the end of the day.
The following day Manzoni’s database was live and fully functional, only delayed by the time zone difference between UK and Australia. This is something that would have been difficult to achieve in these time scales with a replacement physical server, even if one was available off the shelf.
The new hosted desktop environment is supported by enterprise class infrastructure meaning that even if a similar hardware failure occurred with the underlying physical server Manzoni’s hosted server would be instantly ported to another server with no disruption to the users. The server is also maintained by Your Office Anywhere’s helpdesk to ensure it is fully backed up, has managed Anti-Virus and is updated with critical patches, meaning Manzoni never need to worry about the server infrastructure again.
Manzoni’s management also now have the flexibility to not only run their Access database while in Australia they can also run it just as easily while away sourcing products in other parts of the world. As they were able to use their existing Volume Licence for MS Access the solution only cost just over £19 per user per month.
About the Author
Ian Sutherland is the Business Development Manager for Your Office Anywhere https://yourofficeanywhere.co.uk who are one of the country’s longest established cloud hosting providers with offices near Darlington and in Burnley
For more information on this article please contact Ian on 01282 500318 or email sales@yourofficeanywhere.co.uk
If you are a commercial developer selling Access based applications ask about Your Office Anywhere’s reseller programme.