Customer service team appointed at Quay Concessions
Quay Concessions, Royal Quays Outlet Centre’s first ever fashion department store, has recruited its frontline customer services team.
Council links with Sunderland customer service centre to promote better health
Sunderland City Council has teamed up with a local customer service centre and a national charity to promote the importance…
Simon Bailes Peugeot wins 25th award for customer service excellence
Simon Bailes Peugeot - now one of the highest rated Peugeot dealerships in Europe - has clinched its 25th Guild…
Bus Passengers invited to say Thanks and Nominate their Customer Service Champions
Local bus operator Stagecoach North East has launched its 2016 Champions Awards for employees – and is inviting bus passengers…
Consultation over proposed changes to opening times of City Council libraries and customer service centres
In 2016/17 Newcastle City Council has to make a significant saving of nearly £1 million across its library and customer…
Customer Service Stars Shine at Stockton Bus Depot
Nine employees from Stagecoach North East’s Teesside depot in Stockton have been recognised for their customer service skills over the…
Customer service centre celebrates 20 years in Sunderland
One of the North East’s largest employers is set to mark its 20th anniversary by honouring its longest serving staff.
Coast & Country embraces Customer Service Week
Members of Coast & Country’s Tenant Panel turned customer advisors for the day to monitor customer service satisfaction levels.
Stagecoach North East shows its commitment to Customer Service as part of National Campaign
Stagecoach North East employees on Teesside are joining depots across the north east and gearing up to take part in…
CCS Offers the Right Prescription
Two North East companies have partnered to drive excellence in customer service through the creation of an innovative unified communications…
Arts Council Chair Opens New £2.7million Facility in Billingham
SIR PETER Bazalgette, Chair of Arts Council England, was in Billingham town centre yesterday to perform the official opening of…