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Working With A Process Server: What You Should Be Aware Of

ByDave Stopher

Aug 2, 2019

Choosing a process server can be a demanding task, especially as you are interested in getting quality services for the price which has been paid. This is one of the reasons why most people choose the service of Barrister Support Services as they offer premium quality value and services.

If you haven’t had much luck dealing with a process server in the past, or you are interested in commencing a journey with one, there are several things to keep in mind, especially to help you track the value of service you are getting in return.

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Below are some of the things you should watch out for when dealing with a process server

What Is The Price Demand Vs Returns? 

One of the biggest concerns for your business is to make more money while cutting down on your cost. However, a cheap service doesn’t necessarily scream cost-saving, as what you gain in extra savings may be lost in effectiveness and efficiency. In light of this, a modified goal shouldn’t be to look for the cheapest possible service, instead, it would be to look for the best service that offers the highest returns for the cost incurred.

When choosing a process server, be wary of low cost as this may not necessarily influence your business positively, instead, look for an assurance of quality services. To better understand this, it is recommended that you evaluate the price while also weighing the returns side by side.

Some of the questions that should come to mind when comparing the cost and returns should be:

  • What is the effectiveness of the services rendered by the process server?
  • What type of insurance coverage does the process server have?
  • Does the process service provider have an R&O and General Liability?
  • Do they have workers’ compensation and what are the general limits of their liability?

You need to consider the pros and cons of these as in some cases, cheap service means your process service provider may be forced to use unqualified persons for the job.

Association Memberships

One of the most important things to watch out for when selecting the right process server is their association memberships. You want to be sure that the process service provider is one that is recognized and is highly rated for the quality of their services. A membership with any of the professional associations, including national and state associations will go a long way in buttressing their commitment to delivering premium quality services, which is worth the price that has been demanded.

Customer Service 

Dealing with a process server is like dealing with any other business, you need to ensure that you are getting the best service all round, and this also includes customer service. Be sure to pay attention to the little things like how the company responds when you have questions. When they respond, notice their willingness to help you work through and resolve issues.

You want to be sure that you don’t have to leave 20 messages before getting one reply from the company. Also, you want to be sure that they are available to answer your needs at all times of the day and night. Preferably, it is recommended that you choose a process service provider like Barrister Support Services that offers 24/7 support to their clients.

Background

While it is easy to fall into the hands of just any process service provider, it is also recommended that you watch out for their experience. With experience comes certain knowledge that allows the business to run more smoothly and efficiently. An experienced company is more likely to offer you more in terms of efficiency and effectiveness of service compared to a new company. Look for companies that have at least 5 to 10 years of experience.

Independent Contractors Or Employees

One of the biggest pieces of information you need to know when dealing with process servers is whether or not they make use of independent contractors or employees. As a rule of thumb, it is recommended that you stay away from companies that make use of independent contractors as they can plunge you into deeper issues along the line. Companies who hire their employees have a structure on the ground which allows the employees to carry out their jobs following the best practices and protecting your interest as a client.

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Also, employees are entitled to training which makes them better off and also helps them better serve your needs. On the other hand, independent contractors are not entitled to training which may affect the way the job is being carried out.

Having read the points above, there is the need to decide on quality by looking for the best fit among the thousands of process servers to handle your needs.